> ## Documentation Index
> Fetch the complete documentation index at: https://docs.riots.cc/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Resolve common profile and sign-in issues.

## Start with the basics

<Steps>
  <Step title="Refresh the page">Try a normal reload, then a hard refresh if needed.</Step>
  <Step title="Check connectivity">Confirm your connection is working and try a different network if appropriate.</Step>
  <Step title="Try a private window">Check whether a browser extension or cached session is interfering.</Step>
  <Step title="Record the details">Note the page URL, exact error message, and steps that reproduce the issue.</Step>
</Steps>

## Find focused help

* [Login issues](/help/login-issues)
* [Username issues](/help/username-issues)
* [Profile issues](/help/profile-issues)
* [Report a bug](/help/report-bug)


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